Email Newsletter Service

Interview-Ready Approach

1) Clarify Scope and SLOs

• •Problem statement: Design an email newsletter platform for creators to manage subscribers, write campaigns, and track opens.
• •Design for a peak load target around 500 RPS (including burst headroom).
• •Creators: ~5,000
• •Total subscribers: ~10,000,000
• •Emails sent/week: ~10,000,000
• •Send completion time: < 2 hours per campaign
• •Open tracking accuracy: > 90%

2) Capacity Planning Method

• •Convert traffic and growth constraints into request rate, storage growth, and concurrency budgets.
• •Keep at least 2-3x safety margin per tier (ingress, compute, storage, async workers).
• •Reserve explicit latency budgets per hop so p95 can be defended in review.

3) Architecture Decisions

• •Databases: Define a clear system-of-record and design read/write paths separately before adding optimizations.
• •API Design: Standardize API boundaries, idempotency keys, pagination, and error contracts first.
• •Message Queues: Move non-blocking and retry-heavy work to async consumers with explicit retry and DLQ policies.

4) Reliability and Failure Strategy

• •Use strong write constraints (transactions or conditional writes) and explicit backup/restore strategy.
• •Apply strict input validation and backward-compatible versioning.
• •Guarantee idempotent consumers and trace every message with correlation IDs.

5) Validation Plan

• •Run one peak-load test, one dependency-degradation test, and one failover test.
• •Verify idempotency for all retried writes and async consumers.
• •Track user-facing SLOs first: p95 latency, error rate, and successful throughput.

6) Trade-offs to Call Out in Interviews

• •Databases: SQL gives stronger transactional guarantees; NoSQL often gives better write scaling and flexibility.
• •API Design: Rich APIs improve developer speed but can create long-term compatibility burden.
• •Message Queues: Async pipelines absorb spikes well, but increase eventual-consistency complexity.

Practical Notes

• •Sending millions of emails requires a queue - enqueue one task per recipient, workers pull from the queue and call the email provider (SES, SendGrid).
• •Open tracking: embed a 1×1 transparent pixel with a unique URL. When loaded, record the open event.
• •Click tracking: rewrite all links to go through your redirect server, which logs the click then forwards to the original URL.