Privacy Policy

SystemForces ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

1 Information We Collect

Information you provide directly:

• Account registration details (name, email address, password)
• Profile information (display name, avatar, bio)
• Challenge submissions, architecture designs, and simulation results
• Communications with us (support tickets, feedback, contact form submissions)
• Payment information (processed securely by third-party payment processors - we do not store full card details)

Information collected automatically:

• Device information (browser type, operating system, screen resolution)
• Usage data (pages visited, features used, time spent, click patterns)
• IP address and approximate geolocation
• Cookies and similar tracking technologies (see Section 4)
• Performance and error logs

2 How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process challenge submissions and calculate scores
• Populate leaderboards and public profiles (where you have opted in)
• Send transactional emails (account verification, password resets, subscription updates)
• Send optional marketing communications (with your consent; unsubscribe anytime)
• Analyze usage patterns to improve UX and content
• Detect and prevent fraud, abuse, or security threats
• Comply with legal obligations

3 Information Sharing

We do not sell your personal information. We may share data with:

• Service providers: hosting, analytics, payment processing, email delivery - only as needed to operate the Service
• Legal compliance: when required by law, regulation, legal process, or governmental request
• Business transfers: in connection with a merger, acquisition, or sale of assets (you will be notified)
• Aggregated / de-identified data: we may share anonymized, aggregate statistics that cannot identify you

4 Cookies & Tracking

We use cookies and similar technologies for:

• Essential cookies: required for authentication, session management, and security
• Analytics cookies: to understand how users interact with the Service (e.g., Google Analytics)
• Preference cookies: to remember your settings and display preferences

You can control cookies through your browser settings. Disabling essential cookies may impair core functionality. We honor Do Not Track (DNT) signals where technically feasible.

5 Data Storage & Security

Your data is stored on secure servers with industry-standard protections including encryption in transit (TLS 1.2+) and at rest. We implement access controls, regular security audits, and monitoring. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion at any time (see Section 6).

6 Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access: request a copy of the personal data we hold about you
• Correction: update or correct inaccurate information
• Deletion: request deletion of your account and associated data
• Portability: receive your data in a portable format
• Opt-out: unsubscribe from marketing emails at any time
• Restriction: request that we limit how we process your data

To exercise any of these rights, contact us at help@systemforces.com. We will respond within 30 days.

7 Children's Privacy

SystemForces is not directed at children under 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will delete it promptly. If you believe a child has provided us with personal information, please contact us at help@systemforces.com.

8 Third-Party Links

The Service may contain links to third-party websites or services (e.g., GitHub, Twitter/X). We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the "Effective Date" at the top. Your continued use of the Service after changes constitutes acceptance of the revised policy.

10 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: help@systemforces.com
• Phone: 9513848011
• Address: 322 BSK 2nd Stage, Bangalore 560070